IT SUPPORT · AUTOMATION · DEVELOPMENT
Reliable systems. Fewer repetitive tasks. Software built for the way you work. I’m Luis Wong, and I help businesses connect all three.
01 / SERVICES
A technical problem rarely stays in one place. Get help with the infrastructure, the workflow, and the application—with one person who understands how they fit together.
From a user who can’t sign in to a complex server issue. Practical L1–L3 support, troubleshooting, and administration for the systems your team relies on.
Give repetitive work a better process. I use scripts and integrations to connect systems, move data, and simplify tasks that otherwise need manual attention.
Build around a real operational need. I work directly with clients from initial requirements through development, deployment, and ongoing maintenance.
02 / SELECTED WORK
Independent client projects—from understanding the workflow to maintaining the application in production. Descriptions below reflect work documented in my CV.
Arqvemer · In production since March 2026
A web and mobile platform for customs seal inventory and control. Built from the client’s initial requirements and maintained after launch.
React · React Native · Node.js · Python · PostgreSQL
Sailog · In production since March 2026
An end-to-end trip management platform connecting web administration with driver mobile workflows.
React · React Native · Node.js · Python · PostgreSQL
Seatrade · Ongoing maintenance
A locally hosted application used at two locations in Guayaquil and Portoviejo, supporting customs labeling workflows.
PHP · JavaScript · MySQL
03 / MEET YOUR TECHNICAL PARTNER
I’m a systems administrator, IT consultant, and software developer based in Guayaquil, Ecuador. My work combines infrastructure experience with hands-on development, so I can look beyond an isolated ticket and understand the system around it.
I’ve supported U.S.-based clients in English and Spanish, gathered requirements directly with business owners, and taken responsibility for applications from the first conversation through production maintenance.
B.Sc. in Telematics Engineering · ESPOL, 2022
lawong@wongworks.tech ↗L2/L3 support, technician mentoring, infrastructure administration, and scripting.
Part-time infrastructure assessments, security improvements, troubleshooting, and technology planning.
Client requirements, application development, deployment, SSL, backups, and ongoing maintenance.
Microsoft 365 / Exchange Online / Azure / AWS / Active Directory
Intune / Addigy / Jamf / Apple Business Manager / Hyper-V / VMware / WatchGuard
Node.js / Python / React / React Native / PHP / PostgreSQL / MySQL
PowerShell / Docker / Linux / Ubuntu / OVH VPS / Acronis / Datto
04 / WORKING TOGETHER
We discuss your issue or idea, the tools you use, and the outcome you need.
We agree on scope, priorities, access requirements, and a quote before work begins.
I troubleshoot, configure, or develop the solution and review it with you.
We agree on documentation, handover, and any ongoing support your solution needs.
Yes. We can start with a focused troubleshooting request. Share the affected system, what is happening, and when the problem began so we can assess the scope.
Both can be discussed. Some needs fit a defined project; others require recurring administration or application maintenance. Scope and availability are agreed individually.
Yes. We first review the technology, documentation, and access available to understand what can be maintained, integrated, or improved.
Pricing depends on the scope and complexity. Describe what you need and I’ll discuss a quote with you before work starts.
Yes. I’m a native Spanish speaker with full professional English proficiency and experience supporting U.S.-based clients.
05 / LET’S TALK
Tell me about a technical issue, a process you want to automate, or an application you need. A little context is enough to start.
Chat on WhatsApp ↗Project enquiriesinfo@wongworks.tech
Contact Luis directlylawong@wongworks.tech